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| Author(s) |
Jetter, H.-C., Gerken, J. |
| Title |
A simplified model of user experience for practical application |
| Abstract |
Today's highly competitive mass markets of interactive
products have led to a new perception of product quality by
the users and providers of information technology. This
new perception goes far beyond the concepts of pure
functionality or usability, which are traditionally promoted
by software engineering or HCI research. It also
incorporates hard-to-grasp concepts from visual and
industrial design, psychology, or marketing research, e.g.
attractiveness, fun or the successful delivery of a brand
proposition. Thus the achievement of this kind of a positive
"user experience" (or UX) has become the design goal for
numerous interdisciplinary UX teams at world's leading IT
manufacturers. However, although the term "user
experience" is already widely adopted by practitioners and
the industry, there is no scientific consensus on a definition
or a theoretical model of UX yet. In this paper we therefore
collect different views from scientific and practitioner
literature and unify them in a simplified model of UX for
practical application and as a theoretical framework for
future UX-oriented endeavors. |
| Download |
JeGe06.pdf |
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